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Volume 49, Issue 1 , Pages 2-14 , January 2012

The nursing contribution to chronic disease management: A case of public expectation? Qualitative findings from a multiple case study design in England and Wales

Received 28 April 2011 ,Revised 1 August 2011 ,Accepted 20 October 2011.

Whole systems approach (Kendrick and Conway, 2003).

Whole systems approach (Kendrick and Conway, 2003).
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The NHS and social care long-term conditions model (Department of Health, 2005a).

The NHS and social care long-term conditions model (Department of Health, 2005a).
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Patient and service user perceptions to the nursing contribution.

Patient and service user perceptions to the nursing contribution.
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Preferences, expectation, experience and satisfaction cycle (based on Ross et al., 1987).

Preferences, expectation, experience and satisfaction cycle (based on Ross et al., 1987).
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