International Journal of Nursing Studies
Volume 42, Issue 2 , Pages 211-227, February 2005

Job satisfaction among nurses: a literature review

Florence Nightingale School of Nursing and Midwifery, King's College London, James Clerk Maxwell Building,  57 Waterloo Road, London SE1 8WA, England, UK

Received 13 May 2004; received in revised form 15 August 2004; accepted 7 September 2004.

Abstract 

The current nursing shortage and high turnover is of great concern in many countries because of its impact upon the efficiency and effectiveness of any health-care delivery system. Recruitment and retention of nurses are persistent problems associated with job satisfaction. This paper analyses the growing literature relating to job satisfaction among nurses and concludes that more research is required to understand the relative importance of the many identified factors to job satisfaction. It is argued that the absence of a robust causal model incorporating organizational, professional and personal variables is undermining the development of interventions to improve nurse retention.

Keywords: Job satisfaction, Nurse shortage, Nurse retention, Nurse turnover, Intention to quit

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PII: S0020-7489(04)00159-2

doi:10.1016/j.ijnurstu.2004.09.003

International Journal of Nursing Studies
Volume 42, Issue 2 , Pages 211-227, February 2005