International Journal of Nursing Studies
Volume 40, Issue 1 , Pages 9-21 , January 2003

Barriers to accessing health care: the perspective of elderly people within a village community

  • J.M Bentley

      Affiliations

    • Corresponding Author InformationTel.: +44-20-8748-3530; fax: +44-20-7848-3792

Received 11 January 2002 ,Revised 28 March 2002 ,Accepted 22 April 2002.

References 

  1. Anderson W, Gillam S. The elusive NHS consumer (1948 to the NHS plan). Economic Affairs. 2001;21(4):14–18
  2. Barriball KL, Mackenzie A. Interventions in the community (a selective review of the literature). Journal of Advanced Nursing. 1993;18(3):401–407
  3. Bentley, J., 1995. Outcomes of a patients satisfaction survey. Paper presented at Quality and Audit conference, Berkshire, unpublished.
  4. Bernard M. Research in action (self health care and older people). Hygie. 1989;8(2):11–15
  5. Bowling, A., 1992. Assessing health needs and patient satisfaction. Nursing Times 88, 31–33.
  6. Bowling A, Farquhar M, Browne P. Use of services in old age (data from three surveys of elderly people). Social Science & Medicine. 1991;33(6):689–700
  7. Bushy A. Ethnocultural sensitivity and measurement of consumer satisfaction. Journal of Nursing care Quality. 1995;9(2):16–25
  8. Carey JW. Linking qualitative and quantitative methods (integrating cultural factors into public health). Qualitative Health Research. 1993;3(3):298–318
  9. Cornwell, J., 1989. The Consumers’ View: Elderly People and Community Health Services. King's Fund, London.
  10. Department of Health, 1995. The Patient's Charter and You: a Charter for England. Department of Health, London.
  11. Department of Health, 1998. A First Class Service: Quality in the New NHS. Department of Health, Leeds.
  12. Department of Health, 2000. The NHS Plan: a Plan for Investment, a Plan for Reform. http://www.doh.gov.uk/nhsplan/npch1.htm
  13. Department of Health, 2001a. National Service Framework for Older People. http://www.doh.gov.uk/nsf/pdfs/nsfolderpeople.htm
  14. Department of Health, 2001b. Involving Patients and the Public in Healthcare. http://www.doh.gov.uk/involvingpatients.htm.
  15. Department of Health, 2001c. The Expert Patient: a New Approach to Chronic Disease Management for the 21st Century. http://www.doh.gov.uk/healthinequalities/ep_report.pdf.
  16. Department of Health, 2001d. Your Guide to the NHS. http://www.nhs.uk/nhsguide/start.htm
  17. Dowrick C. Self-assessment by elderly people—a means of identifying unmet need in primary care. Health and Social Care. 1993;1(5):289–296
  18. Field KS, Briggs DJ. Socio-economic and locational determinants of accessibility and utilization of primary health care. Health and Social Care in the Community. 2001;9(5):294–308
  19. Ford, G.G., 1986. Illness behaviour in the elderly. In: Dean, K., Hickey, T., Holstein, B., 1986. Self Care and Health in Old Age. Croom Helm, London, pp. 130–166.
  20. Fraser C. Patients’ perceptions of symptoms in old age. Geriatric medicine. 1989;19(11):49–53
  21. Gage H, Rickman N. Making consumers ‘kings of the NHS’. Economic Affairs. 2000;20(3):50–51
  22. Gesler W, Arcury TA, Koenig HG. An introduction to three studies of rural elderly people (effects of religion and culture on health). Journal of Cross-Cultural Gerontology. 2000;15(1):1–12
  23. Hannay DH. The Symptom Iceberg (A Study of Community Health). London: Routledge and Kegan Paul; 1979;
  24. Haug MR, Musil CM, Warner CD, Morris DL. Interpreting bodily changes as illness (a longitudinal study of older adults). Social Science & Medicine. 1998;46(12):1553–1567
  25. Heyman, B. (Ed.), 1995. Researching User Perspectives on Community Health Care. Chapman and Hall, London.
  26. Hockey J, James A. Growing up and Growing Old. London: Sage; 1993;
  27. Hogg, C., 1992. Involving the Community. National Consumer Council, London.
  28. Horner SD, Ambrogne J, Coleman MA, Hanson C, Hodnicki D, Lopez SA, et al. Traveling for care (factors influencing health care access for rural dwellers). Public Health Nursing. 1994;11(3):145–149
  29. Iliffe S, Tai S, Haines A, Goldenberg E, Morgan P, Gallivan S, et al. Assessment of elderly people in general practice; (4: depression, functional ability and contact with services). British Journal of General Practice. 1993;43:371–374
  30. Jerrome D. Virtue and vicissitude (the role of old people's clubs). In:  Jeffreys M editors. Growing Old in the 20th Century. London: Routledge; 1989;p. 151–165
  31. Keaney M. Are patients really consumers?. International Journal of Social Economics. 1999;26(5):69–70
  32. King S, Collins C, Liken M. Values and the use of community services. Qualitative Health Research. 1995;5(3):332–347
  33. Kneckt MC, Syrjala A-MH, Knuuttila MLE. Locus of control beliefs predicting oral and diabetes health behaviour and health status. Acta Odontologica Scandinavica. 1999;57(3):127–131
  34. Lipson JG. The use of self in ethnographic research. In:  Morse JM editors. Qualitative Nursing Research—A Contemporary Dialogue. Revised Edition. California: Sage; 1991;p. 73–89
  35. Lupton D, Donaldson C, Lloyd P. Caveat emptor or blissful ignorance? Patients and the consumer ethos. Social Science & Medicine. 1991;33(5):559–568
  36. McDonald-Miszczak L, Maki S, Gould O. Self-reported medication adherence and health status in late adulthood (role of beliefs). Experimental Aging Research. 2000;26(3):189–207
  37. McIver S. Obtaining the Views of Users of Primary and Community Health Services. London: King's Fund; 1993;
  38. Miles M, Huberman A. An Expanded Sourcebook (Qualitative Data Analysis). 2nd Edition. Thousand Oaks: Sage; 1994;
  39. Miller MP. Factors promoting wellness in the aged person (an ethnographic study). Advances in Nursing Science. 1991;13(4):38–51
  40. Morse J. The power of induction. Qualitative Health Research. 1992;2(1):3–6
  41. Morse J. Drowning in data. Qualitative Health Research. 1993;3(3):267–269
  42. Muecke MA. On the evaluation of ethnographies. In:  Morse JM editors. Qualitative Nursing Research—A Contemporary Dialogue. Revised Edition. California: Sage; 1994;p. 187–209
  43. Norman P. Health locus of control and health behaviour (an investigation into the role of health value and behaviour-specific efficacy beliefs). Personality and Individual Differences. 1995;18(2):212–218
  44. Oliver S, Milne R, Bradburn J, Buchanan P, Kerridge L, Walley T, et al. Involving consumers in a needs-led research programme (a pilot project). Health Expectations. 2001;4(1):18–28
  45. Owens DJ, Batchelor C. Patient satisfaction and the elderly. Social Science & Medicine. 1996;42(11):1483–1491
  46. Perrig-Chiello P, Perrig WJ, Stahelin HB. Health control beliefs in old-age relationship with subjective and objective health, and health behaviour. Psychology, Health and Medicine. 1999;4(1):83–94
  47. Poulton B. User involvement in identifying health needs and shaping and evaluating services (is it being realised?). Journal of Advanced Nursing. 1999;30(6):1289–1296
  48. Rashid A, Jagger C. Attitudes to, and perceived use of health care services among Asian and non-Asian patients in Leicester. British Journal of General Practice. 1992;42:197–201
  49. Roberts K. Across the health-social divide (elderly people as active users of health care and social care). Health and Social Care in the Community. 2001;9(2):100–107
  50. Rotter JB. Generalized expectancies for internal versus external control of reinforcement. Psychological Monographs. 1966;50(609):1–28
  51. Smeeth L, Fletcher A, Stirling S, Nunes M, Breeze E, Ng E, et al. Randomised comparison of three methods of administering a screening questionnaire to elderly people (findings from the MRC trial of the assessment and management of older people in the community). British Medical Journal. 2001;323:1403
  52. Smith J. Help the elderly to redress the balance of power. Care of the Elderly. 1993;5(6):214
  53. Spradley J. The Ethnographic Interview. New York: Holt, Reinhart and Winston; 1979;
  54. Spradley, J., 1980. Participant Observation. Harcourt Brace Jovanovich, Fort Worth.
  55. Williamson V. Patients’ satisfaction with general practitioner services (a survey by a community health council). Journal of the Royal College of General Practitioners. 1989;39(328):452–455
  56. Williamson, J., Stokoe, I., Gray, S., Fisher, M., Smith, A., McGhee, A., Stephenson, E., 1964. Old people at home: their unreported needs. The Lancet 1117–1120.

PII: S0020-7489(02)00028-7

International Journal of Nursing Studies
Volume 40, Issue 1 , Pages 9-21 , January 2003

Article Tools